Shipping Policy

Delivery Time

Estimated Delivery Time = Processing Time + Shipping Time

Our estimated delivery dates are based on a combination of factors, including the destination address and the time required to assemble and prepare your custom items for shipment.

Processing Time: 3-5 business days (Monday to Saturday)
Shipping Time: 7-20 days (depending on the destination)
Please note that the total delivery time is typically between 10-25 business days, depending on your location and the shipping method selected.

International Shipping

Please note that if your order contains multiple items including a pre-ordered item, we will ship your order only once all items are in stock. In case you’d like your in-stock items quicker, we recommend making two separate orders.

We ask that all international customers take note of your own tracking information and receipt as we won't be able to guarantee tracking information as we do not receive real-time updates from international carriers. Please be aware of your local delivery provider guidelines.

Some packages may be delivered directly or to your location’s customs. Please keep track as you may be responsible for picking up your package. If your package exceeds the length of time at customs or if you fail to pay the custom fees, the package will be sent back to our facility. We will gladly re-ship you the package for a re-shipment fee. If we receive your package and you do not wish to pay the re-shipment fee, we will gladly issue you store credit to shop for future styles. ( excluding original shipping fee)

Taxes and Duties

International orders may be subject to local taxes, customs, duties, and fees levied by the destination country as import fees. Shipping costs, and delivery times on international orders vary throughout each destination. We are not responsible for local feel taxes, customs, duties, or fees associated with international delivery. Customers are held responsible for the duties and taxes. We have no control over the amount charged regarding duties or taxes a package on each package. This is decided upon by your countries import and customs laws.

Order Status

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your package’s journey through the carrier’s tracking system.

We are pleased to offer international shipping to most destinations worldwide. If you have any questions or need further assistance, please reach out to our customer service team at [email protected].